Frequently Asked
Questions
We currently provide services in Your Service Areas. Contact us to confirm if we cover your location.
Yes, but availability is limited. Please call in advance for scheduling.
Please declutter surfaces and floors to allow our team to clean efficiently. If deep cleaning is needed, we recommend booking a Deep Clean service.
Yes! We bring all necessary professional cleaning supplies. If you prefer us to use specific products, please let us know in advance.
We require 24-hour notice for cancellations or rescheduling to avoid a $100 fee.
Yes, but additional requests (e.g., inside fridge, windows) will incur extra charges and must be approved before cleaning begins.
If you are unsatisfied, notify us within **48 hours**, and we will address any concerns. Refunds are not available, but we will provide remedies where appropriate.
Yes! However, we do not clean pet waste, litter boxes, or heavily soiled pet areas. Please secure pets during cleaning to avoid disruptions.
We accept [List Payment Methods]. Payment is due upon service completion.
We strive for punctuality, but delays may occur due to traffic or unforeseen circumstances. We will inform you of any schedule changes.