Cancellation & Rescheduling Policy

Changes happen. Please tell us early.

We understand plans can change. If you need to cancel or reschedule a cleaning appointment, contact A1 Bright Maid as early as possible so we can adjust the schedule.

Notice

Please contact us as early as possible when plans change. Any appointment-specific notice requirement, cancellation fee, or deposit condition will be confirmed with you before booking.

Late access or lockout

If the cleaning team cannot access the property at the scheduled time, the appointment may need to be delayed, shortened, or rescheduled. Any applicable charge should be communicated according to the terms confirmed before service.

Recurring service

Recurring customers may request changes to frequency or scheduling, subject to availability. If a recurring plan includes billing or renewal terms, the cancellation method and any timing requirements should be disclosed before enrollment.

Weather, emergencies, and safety

A1 Bright Maid may need to reschedule when weather, emergencies, unsafe conditions, building access, or other circumstances make service impractical or unsafe.

Contact

For changes, email info@a1brightmaid.com.